TRACKING PROTOCOL

SECURE DISPATCH MONITORING

To ensure real-time accuracy and privacy, your unique tracking link is generated exclusively within your dispatch confirmation email.

HOW TO LOCATE YOUR UNIT:

Access your Inbox: Go to the email address used during checkout.

Search Protocol: Look for the email with the subject line: "Dispatch Update: Tracking Active".

Initialize Tracking: Click the secure link inside that email to view the live status of your Horizon™ interface.

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BATCH TIMELINE REMINDER

Please remember that The Horizon™ operates on a secure batch shipping model to maintain quality standards.

Standard Transit: 7-12 Business Days.

Status "Pending": It is normal for tracking to show "Pending" for the first 24-48 hours while the unit clears international customs.

LOST YOUR EMAIL? If you cannot locate your dispatch confirmation, please contact our Concierge team immediately at support@alphaframetech.com and we will re-issue your credentials.

Focus is on the way.